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The Government strengthens the protection of consumers' interests
The Government has just issued Resolution No. 82 / NQ-CP promulgating the Government's Action Program on the protection of consumers' interests.


Implementing Directive No. 30-CT / TW on strengthening the Party's leadership and State management responsibility for the protection of consumers' interests, the Government has just issued Resolution No. 82 / NQ-CP promulgating the Government's Program of Action.

The program aims at concretizing the tasks and solutions in Directive No. 30-CT / TW dated January 22, 2019 of the 12th Central Party  Secretariat Committee on strengthening the Party's leadership and management responsibilities of State for the protection of consumers' interests. At the same time, strengthening the Party's leadership and the State's management responsibility for the protection of consumers' interests to create a strong, substantial, continuous and long-term change from the centrality to localities and in all sectors and fields.

The action program also aims at building a healthy business environment, bringing the needs, aspirations and protection of consumers' interests into accountability, motivation and competitive advantage for the businesses, especially Vietnamese businesses; Continuing to create a safe and sustainable consumer environment, consolidating consumer confidence in the Party, State and society, contributing to creating a foundation for a happy and prosperous consumer society.

To achieve this goal, the Government's Action Program also provides six tasks and solutions, including: (1) Strengthening the responsibility of state management for the protection of consumers' interests; (2) Completing the legal framework, organizing a specialized apparatus, clearly defining roles, focal points, regulating and monitoring activities to protect consumers' interests; improve law enforcement capacity for officials and public employees involved in the protection of consumers 'interests, ensuring the effectiveness and efficiency of state management with the protection of consumers' interests; (3) Promote propaganda, education, and dissemination of policies and laws; information about the quality of goods and services and warnings about risks of unsafety to consumers on the principle of publicity, transparency and diversification of communication methods; (4) Strengthen inspection, examination, supervision, handling of violations and support of consumers; (5) Promote socialization, improve the role and responsibilities of organizations and individuals producing and trading goods, services and social organizations in the protection of consumers' interests; (6) Proactive and active international integration in cooperative activities on consumer protection within ASEAN and international framework.

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